Services

We strive to provide you with the best solutions to your business system needs. As our client, we place great emphasis and focus on your problems and goals and provide advanced solutions that best fit your needs. We think of ourselves as your long-term partner, and offer you strong and effective business solutions with an enduring impact.

As partners, we will ensure your business needs are carefully evaluated and we will decide the finest methods to represent your company. The purpose of our elite solutions is to develop and promote advanced information. At OneTen Communication, we have quality-minded staff who will take care of your business projects in the most efficient manner. We are confident that you will be satisfied with our quality service.

Inbound Calling

Our call center can handle queries from current and potential customers related to product or service queries, accounts management, scheduling, complaints or other issues.

Outbound Calling

Facilitating everything from marketing to closing sales, but that is not always easy. If you are struggling to reach new clients, uncover new ideas for service or product development, drive repeat business from your existing customers, or overcome growing pains.

Email Support

Email support services to an experienced service provider can help you to efficiently tackle these issues and benefit from increased customer satisfaction. Flat world can help you gain prospective customers and increased customer satisfaction by providing accurate answers to email queries.

Live Chat Support

Live chat is one of the more flexible tools you can use on your website. It helps you support customers in need of help. It allows you to increase your sales by engaging the right prospects at the right time as well as by generating a ton of new leads.

Back Office Support

Back office is the portion of a company made up of administration and support personal who are not client-facing. Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services.

eCommerce Support

Our team is highly experienced in ecommerce payment support and skilled in working with merchants and payment systems. We’ll study your policy and present only the highest quality of service to your customers.

Lead Generation

We provide dedicated research specialists who source and validate all the contact data available on your addressable market to define lead criteria specific for your business niche.

Data Analyzing

A team of experienced researchers analyze your CRM to pinpoint out-of-date account data and replace it. We map out a data cleansing strategy to keep your contact and account data accurate.